diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1436094222
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, check for a strong signal before proceeding. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once downloaded, you should be able to play the new version smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum amount of Rs. 100, a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only receive payment for the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are up-to-date and saved within the app. This includes linking your Aadhaar card, UPI ID, and bank account information for seamless verification and account management.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically shorten the process to 30 minutes to 3 hours. However, occasional delays in payments can cause wait times of up to 24 hours. This delay in payment processing is an exception to the generally efficient experience within the app.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus funds only for gaming purposes and cannot withdraw them. Any winnings earned from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the transaction doesn't go through, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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